Shipping policy

Local Deliveries in Singapore

  • Local delivery is available for all addresses in Singapore.
  • Free local delivery for all orders above SGD 100, otherwise a $10 delivery fee will be charged.
  • All prices are inclusive of 7% GST
  • We do not deliver to P.O boxes, post offices, army camps, hotels and islands in Singapore because your delivery requires a signature upon receipt.

Self Collection option in Singapore

  • Self collection is only available in Singapore
  • Please select your preferred pick up location from any of our retail outlets and you will receive an email notification when it is ready for self collection
  • We do not arrange for self collection at locations outside our retail outlets
  • We are unable to transfer your self-collection order between our retail outlets
  • All items that are not collected within 7 working days will be returned to the warehouse and charges will apply for re-delivery

International Shipping

  • International shipping is available worldwide except for restricted areas*
  • For international orders, shipping charges apply and vary between destination countries. All shipping fees will be calculated for you upon checkout.
  • International orders might be subjected to import taxes in your home country. The Ride Side is not responsible for the calculation and/or confirmation of any taxes and duties outside of Singapore. 
  • Import taxes are not included in the product price. Customers will be responsible for paying any local import tax and/or customs duties in their respective countries.
  • If import taxes are not paid and the product gets returned to our shop, strictly no refunds will not be provided. Additional shipping charges apply if we are required to re-ship the order.
  • For further shipping enquiries, you may contact us at gear@therideside.com

*Exceptions:

  • Burton, ANON and Volcom items do not ship to Thailand