Our Frequently asked questions
FAQ – TOMAMU BEGINNER SNOWBOARD CAMP
Click the ‘Book Now’ button located on the menu and complete the booking in 4 steps:
- Select your experience of choice
- Select your travel dates & accommodation type
- Fill in your particulars and proceed with deposit payment
- Make deposit payment via Stripe
For all bookings, a non-refundable 30% deposit is required. Your reservation will be secured once we receive your deposit.
The remainder payment can be made anytime from your initial booking up till 60 days before your arrival date. Your booking will be confirmed once we receive the full payment of your booking fee.
Once reservation is confirmed, a welcome pack brochure and an add-ons form will be sent to you.
The welcome pack includes detailed information on trip itinerary and even a packing list to help you prepare if you are new to a skiing/snowboarding holiday.
The add-ons form is a collated list of services that you may need to complete you trip. Indicate your preferred selections on the form from airport shuttles, equipment rental, ski & snowboard lessons and travel insurance (with ski & snowboard coverage) – yes we can help you with all these.
Yes, each trip is strictly 4D3N and you have the option to select from 2 camp schedule, either (Sat – Tues) or (Wed – Sat). We can accommodate alternative schedules (i.e. shorter travel duration), however full trip charges will apply.
You can extend your trip to make it a full week (8D7N; Sat-Sat) by booking 2 consecutive camps. For this arrangement, you will be given 1 night (Tuesday) free of charge. Select the “Lite Package” for the second camp if you do not need lessons or “Full Package” if you do.
You may contact us via email ([email protected]) if you wish to request alternative arrangements.
All participants are required to be 15 years and above to join our group travel hosted experiences. If you have participants below 15yrs, booking a trip via our ‘Private Trip’ service may be more suitable. Click here to learn more about our Private Trip services.
Amendments to bookings are permitted up till 30 days before arrival date and are subjected to availability. These include amendments to guest names, room arrangements and reservation dates only. Cancellation of any reservation dates will follow the terms of booking cancellation and respective charges will apply.
If any amendments are made within 30 days of the customer’s arrival date, an amendment charge of SGD 50 per person will apply. If any amendments are made shorter than 14 days prior to arrival date, the cancellation charges will apply.
Cancellation of bookings by customers must be in writing and the following charges apply:
Charges Per Person:
- 29 Days or more prior to arrival date : Non-refundable Deposit Fee
- 15-28 Days prior to arrival date: 75% of Total Booking Fee *
- 14 Days prior to arrival date: 100% of Total Booking Fee *
*Total booking Fee refers to the total amount paid for the booking, including the non-refundable deposit
Yes, flights to Japan are not included in our package price and you are required to purchase them by yourself.
Book your flights to arrive at New Chitose Airport (CTS), Sapporo.
Plan your flights to arrive on Day 1 of your trip date, and departing on Day 4 of your trip. (i.e. For CAMP 1: 1 – 4 Feb, flights should arrive on 1st February and depart on 4th February). We request all guests to be responsible for their own flight bookings.
From New Chitose Airport (CTS), you will take an airport shuttle to Tomamu. This is included in the “Full Package” or booking this (via our add-ons form) or by yourself if you select the “Lite Package”. Leave your arrival details in our add-ons form and we will arrange your pick up.
Approximate travel duration to Tomamu is 2 hours. Alight at Hoshino Resorts TOMAMU (The Tower) and our team will bring you to the lodge.
You will need to schedule your flights to fit airport shuttle timings. Shuttles from New Chitose Airport (CTS) to Tomamu takes approximately 2 hours. The first shuttle departs at 9.30am and the last shuttle leaves CTS Airport at 9.30PM. There are no shuttles after 9.30pm. Please factor this into your schedule accordingly. We recommend arriving early on Day 1 to make the most of your time in Tomamu.
Airport Shuttle schedule
CTS Airport – Tomamu
|Departs CTS Airport (Domestic)||9:30||10:50||12:05||14:00||15:55||18:10|
Tomamu – CTS Airport
|Arrives CTS Airport (Int’l)||8:00||9:30||11:35||12:50||14:10||17:10|
- Check-in: 4pm
- Check-out: 12pm
Our team will pick you up and send you off to your required shuttle stops.
This camp is highly recommended for both first timers and beginners.
Complete first timers looking to get your first taste of snowboarding would be the perfect match to this camp. You’ll be guided through all components there is to a snowboarding trip, from your basic snowboard theory to snowboard gear, hands on lesson, technical knowledge and mountain safety rules. All of this will give you a solid basic foundation of snowboarding and will give you the confidence to explore other resorts on your own in seasons to come.
Beginners who have tried snowboarding before but have yet to master your turns would be a great fit for this camp as well. The camp will cover topics from equipment basics all the way to completing your S-turn. If you are looking to reinforce and sharpen your knowledge and techniques, this camp will be very suitable to guide you through your snowboarding progression.
A comprehensive packing list will be sent to each guest prior the trip to ensure that you are fully prepared for your ski holiday. All items may be purchased or rented at the ski resort.
Yes, there will be a meet up for all our travelers prior to the trip. It will be the perfect time to get to know each other, clear any queries or doubts, share experiences and get psyched for the trip we have all been waiting for!
Ski destinations each day will be scheduled as indicated in our trip itinerary. However, the itinerary is not fixed and might change it in the event of bad weather or to suit the group’s general ability.
For those signed up for the camp lesson program, your instructors will decide and advise the most suitable ski areas and terrain for you to snowboard on each given day.
If you do not have lessons, the day will be free & easy for you and you can decide where you would like to explore for the day.
Your full set of snowboard equipment (includes snowboard, bindings, snowboard boots & helmet) are included in the package. They will be provided and fit for you when you arrive. Additional rentals (jacket, pants, goggles) can be rented when you arrive as well.
Other accessories you will need are a face-mask/balaclava and snowboard gloves. As these are more personal, we recommend purchasing your own for hygiene reasons. You may choose from our selection in Singapore at our new snowboard shop. Visit our snowboard store or contact us at [email protected] for more details.
BREAKFAST: Quick and easy meals in our lodge before we head off to the slopes each morning. We will take you to the local stores and supermarkets in advance to grab all you want to satisfy your breakfast needs
LUNCH: We will introduce you to the famous eats around each ski resort and it will be your choice to select what you have for the day. The dedicated riders can have a quick lunch before returning to the slopes while those who enjoy a relaxing afternoon can soak in the ambience in the various restaurants and cafes.
DINNER: Dinner is free & easy and the choice is yours. Dining options are very good in Tomamu with a dedicated food street with popular restaurants just a short walk away from our apartments. You’ll have many options to choose from each night.
We will do our best to cater to such arrangements upon your request. Feasibility of such arrangements will be reviewed on a case-by-case basis. Do check with us on the possibility of such an arrangement before you make a reservation.
Safety is our priority and all our staff at The Ride Side are trained and ready to respond in the event of an emergency. Our team will take you to the nearest medical facility for any necessary treatment. Medical fees may be claimed through your travel insurance.
If this is your first time in Tomamu, here’s an estimation to help you plan your budget for your trip. Take note that this is only an estimation and is not definitive.
|Tomamu Snowboard Camp (Early Bird)||1,090|
|Return Flights (SG-New Chitose)||700|
|Meals & Groceries*||150|
*Personal expenses such as groceries & meals are only an estimate, this will depend on your budget & preference. Prices may vary this season due to a variety of reasons.
Charges for additional rentals:
Jacket & Pants – $150 (for 3 days)
Snowboard goggles – $30 (for 3 days)